Alston Law Limited
Regulatory Information and Complaints

Authorisation

Alston Law Limited is a law firm incorporated in Scotland (Company number: SC459802) having its registered office at RWF House, 5 Renfield Street, Glasgow, G2 5EZ.

We are regulated by the Law Society of Scotland.

Our lawyers are subject to the rules of the Law Society of Scotland.

Our Vat registration number is: 186 3619 76.

Complaints handling policy - clients and third parties

If you are unhappy or concerned about any aspect of our service or conduct and you would like to make a complaint you should contact the person responsible for the work or your relationship manager. You can also refer the complaint to Alston Law Limited's Client Relations Partner, Denise Loney at denise.loney@alstonlaw.co.uk.

We will acknowledge your complaint within 2 days. A response to your complaint will be reported in writing to you as soon as we can.

If you remain dissatisfied, you may be entitled to refer the complaint to the Scottish Legal Complaints Commission ('SLCC'). The SLCC can be contacted at enquiries@scottishlegalcomplaints.org. See www. Scottishlegalcomplaints.org.uk for more information. Please note time limits apply for any complaints to be made to the SLCC and you should check what those are.

Revised: July 2020